Help Desk Support Software Documentation table information The help desk creates the following tables. It will not over-write existing tables. However it will add fields to existing tables, so you will want to check to make sure the target database name does not have these table names already in use by another program.
1. Help
Desk Back-end Database Structure & Tables 2. Creating
a Database Name for the Help Desk Software 3. Installing
the Help Desk Software 4. About
our testing environment and the help desk demo. 5. Software
you may need to install for the help desk to work. 6. Click Here For Information
about the HelpDesk config.php file that is created by the install process. 7.Defect
Tracking Page to update you on revisions on the help desk software. 8. Configuring
Help Desk and Email Trouble Ticket Notification 9. Help
Desk New Features Walk Through version 3.40 10.
Help Desk Version 3.4.1 a New Search System 11. A
Unique way to find trouble tickets. Browse by Problem new to help desk software
version 3.4.2 12. Common
Problems and Issues with the Help Desk, A basic look and a few thoughts.
CopyRight HelpDesk
Reloaded 2004
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