Help Desk Support Software DocumentationInstalling the help desk software.You may need the following software if you have not already installed it. Apache Web Server Optimal software for Unix, Linux and FreeBSD for serving web pages. PHP Required to process the help desk pages on all configurations MySQL Required for the help desk to store its data on all configurations
1. Help
Desk Back-end Database Structure & Tables 2. Creating
a Database Name for the Help Desk Software 3. Installing
the Help Desk Software 4. About
our testing environment and the help desk demo. 5. Software
you may need to install for the help desk to work. 6. Click Here For Information
about the HelpDesk config.php file that is created by the install process. 7.Defect
Tracking Page to update you on revisions on the help desk software. 8. Configuring
Help Desk and Email Trouble Ticket Notification 9. Help
Desk New Features Walk Through version 3.40 10.
Help Desk Version 3.4.1 a New Search System 11. A
Unique way to find trouble tickets. Browse by Problem new to help desk software
version 3.4.2 12. Common
Problems and Issues with the Help Desk, A basic look and a few thoughts.
CopyRight HelpDesk
Reloaded 2004
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