Help Desk Software Documentation and Information

Help Desk Support Software

Help Desk Support Software Documentation how to install the helpdesk.

Installing the help desk software.

In order to install the help desk software you will want to do the following.

Extract the files from the zip file to your web server

Enable Write Permissions to config.php

Open a web browswer, and run install.php, click on Enter the Help Desk Install System" Image.

Here is an example of the help desk inputs that are required durring the installation

Help Desk Software Install

After this page the help desk software will notifty you of any errors or if the prosess was sucessfull, and then take you to a page where you can create your login accounts for the help desk main page.

1. Help Desk Back-end Database Structure & Tables

2. Creating a Database Name for the Help Desk Software

3. Installing the Help Desk Software

4. About our testing environment and the help desk demo.

5. Software you may need to install for the help desk to work.

6. Click Here For Information about the HelpDesk config.php file that is created by the install process.

7.Defect Tracking Page to update you on revisions on the help desk software.

8. Configuring Help Desk and Email Trouble Ticket Notification

9. Help Desk New Features Walk Through version 3.40

10. Help Desk Version 3.4.1 a New Search System

11. A Unique way to find trouble tickets. Browse by Problem new to help desk software version 3.4.2

12. Common Problems and Issues with the Help Desk, A basic look and a few thoughts.

Help Desk Home


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Minor issues that haven been submitted to Help Desk Reloaded Customer Support, which we are correcting.

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Help Desk Support Software Discussion

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help desk software documentation

IT help desk software Documentation and Information.






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Help Desk Software