Version 3.4.7

We add time tracking and reporting.  Finally remove the cheesy images and get on with life!  We also corrected some bugs with table data issues.

Version 3.4.4 changes or corrects the following:

End users can specify priority of ticket (enable funtion in control panel settings page)

Admins can control file size and block file extensions for uploads (control panel)

Priority bug in trouble ticket fixed.

Bug in reportproblem.php (create new ticket) corrected.

Bug in seach system, Knowledge base fixed (links now return to trouble ticket, instead of 404)

Main pages, such as DataAccess.php now include a new next page system, and better code to access the database.

Multiple Bugs and code changes to upload system.

Install script updated.

Version 3.4.3 adds support for end user registration.  If a user is registered and they report a new problem, the problem is associated with their user account and they can lookup their past calls and upload files associated with a trouble ticket.  Currently the GUI is abit crude, but this is a BETA release, we are working on finishing up a number of other updates that were speced out on this build.  This is a great time to try the version out and give us your feedback as to how it works.

Also we are moving to a more OO based code, this is the start.

Version 3.4.2.E

adds the “price” or value of a property item to the property management report.  It also eliminates the need to assign and first and last name to property.  Property is automatically assigned to the staff member who is logged onto the help desk.  Finally we changed some of the links in the property management system so you won’t end up back on the main help desk page when working on reporting inventory.