Free Help Desk Software and Customer Support Software in PHP Using MySql


Update: Help Desk Reloaded Released today 3/05/2009

Help Desk Version 3.6.8 (Beta) This Update adds the location and resolution date to the main help desk ticket selection page.

 

 

 


Live Help Desk Demo -Help Desk Demo May not Reflect Current Version of Help Desk Software. Or Return to the Help Desk Home Page

Make sure you read the : 1stReadMe.txt file in the help desk software zip file before installing.

Free Help Desk Customer Support Software Download

03-05-2009 Help Desk 3.6.8 Beta

See 1stReadMe.txt for details on upgrade via replacing files.
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12-08-2008 Help Desk 3.6.7 Beta

See 1stReadMe.txt for details on upgrade via replacing files.
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8-18-2008 Help Desk 3.6.6 Beta

See 1stReadMe.txt for details on upgrade via replacing files.
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7-02-2008 Help Desk 3.6.5.2 Beta 2

Replace your viewDetails.php and reportProblem.php

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6-04-2008 Help Desk 3.6.5.1 Beta

Replace your viewDetails.php and reportProblem.php

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6-03-2008 Help Desk 3.6.5. Beta

This update corrects a problem the next page feature on the main help desk views, as well as other problems within the help desk

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2-11-2008 Help Desk 3.6.4. Beta

This update corrects a problem with the returned search results. It also corrects a bug in the end user phone extension registration, and a bug in the email notification system.

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1-23-2008 Help Desk 3.6.3. Beta

This update adds a search input to the main navigation system and updates the password recovery system.

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1-3-2008 Help Desk 3.6.2. Alpha

This update makes the help desk software search though the trouble ticket resolutions

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12-11-2007 Help Desk 3.6.1. Alpha

Add the ability for help desk users to request a new password without contacting the help desk.

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12-05-2007 Help Desk 3.6.0

Corrects a link in simple search, updates the main nav system to have a link back to only open calls, and adds the wave logo to the simple search page. We know you love the wave. See 1streadme for details on what files to overwrite if you are upgrading.

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11-17-2007 Help Desk 3.5.9

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10-15-2007 Help Desk 3.5.8 (Beta)

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09-18-2007 Help Desk 3.5.7 (Beta)

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05-13-2007 Help Desk 3.5.6 (Beta)

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02-21-2007 Help Desk 3.5.5.1 (Beta.1)

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05-13-2007 Help Desk 3.5.6

*Note requires files to be replaced and database tables update, see readme.txt for existing users.

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01-15-2007 Help Desk 3.5.4
*If you are upgrading, replace your nav.php file, add deleteCategory.php and replace checksession.php. Backup your existing help desk directory first!

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01-15-2007 Help Desk 3.5.4.1
*If you are upgrading, replace your nav.php file, invoice.php and viewdetails.php . Backup your existing help desk directory first!

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01-01-2007 Help Desk 3.5.3
*If you are upgrading, simply replace your KB directory with the one found in the zip file.

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12-10-2006 Help Desk 3.5.2 Beta 2

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7-19-2006 Help Desk 3.5.1 Beta
Free Help Desk Software Download Version 3.5.1 Beta


7-19-2006 Help Desk 3.5.0 Beta

Free Help Desk Software Download Version 3.5.0 Beta


4-11-06 A Brave New Help Desk Hope

Download Free Help Desk Software Version 3.4.9 Site 1


1-29-06 New Help Desk Software Version

Download Help Desk Software Ver: 3.4.8 Site 2
Pennsylvania, USA


1-23-06 New Help Desk Software Version

Download Help Desk Software Ver: 3.4.7 Site 2
Pennsylvania, USA


(9-06-05) Help Desk Software Version
To install: use /install/
To Upgrade use /upgrade/

Download Help Desk Software Ver: 3.4.6 Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.6 Site 2
Pennsylvania, USA


(8-22-05) Help Desk Software Version
*Do not try and upgrade to this version (3.4.5), fresh install only
We will provide a migration tool soon for upgrades.

Download Help Desk Software Ver: 3.4.5 Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.5 Site 2
Pennsylvania, USA


(7-21-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.4.A Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.4.A Site 2
Pennsylvania, USA


(7-19-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.4 Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.4 Site 2
Pennsylvania, USA


Beta 2 (7-12-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.3.B Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.3.B Site 2
Pennsylvania, USA


Beta (7-08-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.3.A Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.3.A Site 2
Pennsylvania, USA


Beta (7-06-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.3 Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.3 Site 2
Pennsylvania, USA


Altered (6-21-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.2.F Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.2.F Site 2
Pennsylvania, USA


Modified (6-13-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.2.E Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.2.E Site 2
Pennsylvania, USA


Changed (6-13-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.2.D Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.2.D Site 2
Pennsylvania, USA


Updated (6-03-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.2.C Site 2
Pennsylvania, USA


Updated (5-30-05) Help Desk Software Version

Download Help Desk Software Ver: 3.4.2.B Site 1.
New York City, USA

Download Help Desk Software Ver: 3.4.2.B Site 2
Pennsylvania, USA


For older versions, please visit the help desk software archive

 

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